FAQs
Got Questions About Our Products?
Browse through our most asked questions for quick help at a glance. If you can't find the answer you are looking for, please do not hesitate to email us at customerservice@saltwise.us. Our friendly customer service team will be in touch with you.
Product
Does SaltWise contain preservatives?
No. SaltWise is made from 100% dehydrated Salicornia. It does not contain any added preservatives, additives or fillers.
Is your packaging eco-friendly?
Yes. SaltWise takes pride in using eco-friendly, micro plastic-free materials that are designed to minimize their impact on the environment.
I am new to green salt. What's the best way to use it?
Our Salicornia green salt promises a umami kick and flaky texture. It's also less dense than common salt. To use it, season with double the amount for equivalent saltiness. Despite using more, you'll cut down your sodium intake by 50%!
What is the shelf life of SaltWise?
SaltWise is best before 36 months from the date of manufacturing. We recommend you keep it in a sealed container at room temperature.
Orders
How do I place an order for your plant-based salt product?
Go to our Products page and simply select the SaltWise product variant you want, choose the desired quantity and add to cart. From there, proceed to checkout and complete the purchasing steps.
Can I purchase the plant-based salt in bulk?
Yes, we offer the option to purchase our plant-based salt in bulk. The minimum order quantity for bulk orders is 10 packets (200 gms/7.05oz each). Please check the product page or contact our customer support at customerservice@saltwise.us for more information on bulk orders and special pricing.
Shipping
How long does it typically take for the plant-based salt product to be shipped?
Our processing and shipping times for our plant-based salt products depend on your order quantity and location. However, we always provide you with an estimated delivery date once you place your order.
Do you offer international shipping?
Currently, our plant-based salt products are only available in the United States and India. However, if you are interested in making a purchase from other regions, you can get in touch with us at customerservice@saltwise.us to discuss whether it's possible to organize alternate shipping arrangements.
Please note that additional shipping fees may apply, and delivery times may vary depending on the destination country.
What is Buy with Prime
Image
How to use Amazon Prime Membership on saltwise.us
Image
Returns And Exchanges
What is your return policy for your plant-based salt?
We have a satisfaction guarantee for our plant-based salt made from Salicornia. If you are not fully satisfied with your purchase, you can return the product within 30 days from the date of delivery for a full refund or exchange.